The FAMCare Blog

It can certainly be frustrating to submit a helpdesk ticket and wait, for what feels like an eternity, for a resolution.  You may wonder, “Why am I not getting a response?  What is taking so long?”  You may also be asking yourself, “Did I provide enough information?”

Goodbye 2020...Bring on 2021

2020 will always be remembered as the year of the COVID- 19 pandemic. Not since the mid 14th century, when the Black Plague decimated one third of Europe’s population killing 75 million people and ushering in the Dark Ages, has the human race experienced such a natural disaster.

Hello 2021

Although the annual turning of the calendar page is only an artifice, one year giving way to the next seems to instill hope in the human heart. We make New Year's resolutions. We look forward to better times. We use our goals and desires for the new year to obliterate the past year's disappointments and pain. We believe the future will be better than the past. We have hope.

Start With The Why.... A Message From GVT's President April Freund 

In the wake of all the uncertainty we have faced over the past few months it’s refreshing and rewarding to feel that our company has had a part in helping the heroes who help the most vulnerable in our society every day: before, during and after this strange and horrific pandemic.

Microsoft has officially ended the support of Internet Explorer Version 10 as of February 11, 2020.  Though it will continue supporting Internet Explorer Version 11 for a while, Microsoft is encouraging its users to transition to Edge as soon as possible.  While the actual FAMCare and ClinicalPURSUIT products continue to run well in Internet Explorer, some third party add-ons are starting to drop support, and this includes our Help Desk link.  If you use Internet Explorer for FAMCare, you will not be able to connect directly to the help desk unless you logout and login with a different browser.

Social workers across the country often ask us how we create the software products that have become the standard for the industry. The answer is…collaboration. Global Vision Technology designers and engineers are constantly collaborating with social work professionals to design and redesign the FAMCare suite of products now used by thousands of social workers in hundreds of diverse agencies. We are conducting an ongoing social work hackathon.

Tesla - “Oh…and it’s all electric”

A recent encounter with an eager, young representative (don’t call them salesman) in a Tesla store (not a showroom) first amused me, but then alerted me to the fact that I was guilty of a similar oversight in my own business.  

Case management software options abound in this day and age of cloud-based technology. It seems as though lots of attractive options are being released by vendors and consulting companies alike. Knowing what to expect when working with each group can help an agency decide which approach works best for their goals as well as their budget.

The Web

The modern era of nonprofit marketing began more than 25 years ago when nonprofits realized that without a website they were virtually out of business. Everyone went out immediately and launched a website.

The universe of social services is populated with heroes.

That’s the theme that emerged from our year-end review of blogs we posted in 2017. Every story we attempted to tell contained an individual or an organization that went above and beyond the norm in service to their constituents.