Chris Freund

Recent Posts

Support for Internet Explorer Versions 10 and 11

Posted by Chris Freund on Mar 4, 2020 1:50:16 PM

Microsoft has officially ended the support of Internet Explorer Version 10 as of February 11, 2020.  Though it will continue supporting Internet Explorer Version 11 for a while, Microsoft is encouraging its users to transition to Edge as soon as possible.  While the actual FAMCare and ClinicalPURSUIT products continue to run well in Internet Explorer, some third party add-ons are starting to drop support, and this includes our Help Desk link.  If you use Internet Explorer for FAMCare, you will not be able to connect directly to the help desk unless you logout and login with a different browser.

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Topics: Global Vision Technologies

Sending Text Messages from your FAMCare or Clinical Pursuit System

Posted by Chris Freund on Jan 20, 2017 1:45:55 PM

Often times it is convenient or necessary to send text messages from your FAMCare or Registry System. The current version of Visions Server (the engine that drives FAMCare and ClinicalPURSUIT) supports outgoing text messaging right out of the box with the SMS Outgoing Message Module.

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Topics: FAMCare Tips and Tools, Technology Speak, Implementation Plans

Getting Data Out of Your System

Posted by Chris Freund on Oct 19, 2016 9:00:00 AM

As an administrator or Power User of your FAMCare system, you’ve got entry forms set up, you’ve set your pathways, you have a lot of data in your system that has been entered by your users, and now you need to get it out in a format that is useful and valuable!

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Topics: Insider, FAMCare Tips and Tools, FAMCare

Is "Change" for the sake of change... good?

Posted by Chris Freund on Sep 15, 2016 9:00:00 AM

I often start my day by opening up a browser and checking the weather.  A couple months ago when the weather site loaded, it looked completely different!  It took me a few minutes to learn the navigation of the site and all was well.  But why did they change the site?  It appears there was no new or different information--it was simply a cosmetic upgrade with different navigation.  I felt a few minutes of my life had been wasted for no reason.

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Topics: Global Vision Technologies, FAMCare Tips and Tools, FAMCare

A Classic Spin on the "Work Environment"... Working in the “Arena”

Posted by Chris Freund on Aug 10, 2016 11:00:00 AM
Reading View. Alt Shift A for Accessibility Help.

You’ve made it or are on the way.  You have that promotion to a supervisor/manager or maybe you’ve earned an executive position.  With your new position you have that corner larger cubicle or private office.  Is that a good work environment for you?  Be careful!  You need to carve out time to spend in the “arena”.

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Topics: Insider, FAMCare Tips and Tools

Leading Edge, Not Bleeding Edge

Posted by Chris Freund on Mar 31, 2016 5:00:15 PM

When smart phones first came out, it was predicted that everyone would eventually have one and that we couldn’t live without them.  That prediction has come true. 

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Topics: Social Services Industry News, Technology Speak

World-Class Case Management on a Budget

Posted by Chris Freund on Mar 16, 2016 3:49:44 PM

How can a world-class case management system be built without breaking the bank?

When a large private or government agency implements an enterprise case management system, often they engage with a company that brings in full time project managers, developers, testers/trainers and others who are dedicated to the entire project for the entire time of implementation.  The agency generally provides office space and the project team becomes de-facto employees of the organization for months (or even years) until the system goes live.  In some implementations, the process is similar but the “de-facto” employees are at the vendor site, but at the beckon call of the customer.

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Topics: FAMCare Tips and Tools, Technology Speak

How Do You Alleviate Double, Triple, or Even Quadruple Data Entry?

Posted by Chris Freund on Jan 21, 2016 4:31:39 PM

While working on an implementation at a customer site, I observed a caseworker in Michigan entering data into a SACWIS (State Automated Child Welfare Information System) computer system, then immediately enter the same data (plus some that SACWIS didn’t have) into the agency’s own system.

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Topics: Global Vision Technologies, Social Services Industry News, Special Reports, Technology Speak

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