The FAMCare Blog

More than 700,000 social services employees are currently working in a wide range of setting such as child welfare, veteran, healthcare, and government organizations. As more passionate individuals plan to enter the American human services sector, organizations must rethink their case management practices and development strategies.

One of the most popular and effective solutions that can help us meet the rising number of social services cases in the US is big data. Advanced analytics and robust data mining tools can assist case managers in maximizing client safety, collaboration, and data efficiency. Let’s delve deeper and learn the impact of data analytics on American social work.

In today's digital age, data science has emerged as a powerful tool for professionals across various fields. In the realm of social services and case management, data science has become increasingly essential for caseworkers.

This article explores the reasons behind the growing importance of data science in the field of case management, particularly in terms of emergency preparation, strategic planning, and the utilization of non-profit case management software.

Technology is transforming American and global industries at a rapid pace. According to a 2018 report, digitization and technology were expected to create over 58 million jobs by 2022. Based on the evidence, the prediction appears to be correct.

Because of the quick adoption of technology in various industries, workforce development has also advanced. The US may have the highest prevalence of technology influencing workforce development worldwide.

Both corporations and social service organizations want their employees to be ready for the challenges and opportunities that accompany new technology adaptation. Let's look at where we can see the effects of technology in workforce development and focus on the benefits for the non-profit sector. 

With the introduction of Chatbot/GPT to the public, artificial intelligence, like every other technology introduced since the beginning of the 20th century, is making some people nervous.

According to surveys, in the first half of 2022, approximately 53 million companies and individuals were victims of successful cyberattacks and data breaches. These figures are concerning, especially when you consider that cybercriminals have targeted all types of businesses, including non-profits, that have a weak cybersecurity structure. Non-profit organizations deal with sensitive data such as clients' family histories, locations, and medical records, which must be protected, emphasizing the importance of non-profit cybersecurity.

This blog discusses how to effectively improve cybersecurity in non-profits.

Organizations all over the world have been pushed to embrace digital transformation in recent years. From multinational corporations and the corporate sector to non-profit human services, every enterprise has embraced one or more forms of technology.
While some organizations are heavily investing in cloud computing and data analytics, others, such as social services, are taking baby steps in this direction. However, due to a lack of strategy reported by 50% of non-profits, fully adopting digital solutions has been difficult.
Still, if your NGO is interested in adopting technology such as the cloud or data analytics, this is the right decision. After all, today's digitization will help your social service thrive in the future.

Before you and your team commence your digital journey, here are some things to consider. 

It can certainly be frustrating to submit a helpdesk ticket and wait, for what feels like an eternity, for a resolution.  You may wonder, “Why am I not getting a response?  What is taking so long?”  You may also be asking yourself, “Did I provide enough information?”

If you work in human services, you may occasionally feel overburdened. Work processes that are time-consuming and intensive, as well as manual procedures for gathering, retrieving, and distributing information, result in inefficient use of a caseworker's time.
Fortunately, technological advancements allow you to make your casework operation easier and more efficient. Let's look at how case management software can help caseworkers manage their caseloads more efficiently and effectively.

The COVID pandemic turbo-boosted nonprofits from the analog world into the digital universe. It is true that prior to the pandemic nonprofits were already transitioning from analog to more digital donor interactions, fundraising events, and cyber communication with a whole new segment of partners and small contributors. COVID-19, however, shut down nonprofit office communities, paused large fund-raising galas, and isolated the donor community at large from day-to-day interactions at the nonprofit board-level. Digital communication and cyber interaction were quickly called upon to fill the void.

NGOs are groups established for charitable purposes. The idea that non-profits should set aside enough money to use technology and digital tools in their daily operations can be a difficult for them to accept. The worry that, without taking the long-term advantages into account, the cost of a digital transformation may be too high.

However, all NGO's have the potential to embrace digital change, regardless of size. The volume of data and the simplicity with which a nonprofit case management tool can manage that data can be a wonderful place to start for NGO's interested in adopting digital transformation. In this article, you will learn some of the many benefits for your agency.