The FAMCare Blog

The demand for enhanced productivity inside teams has emerged as one of the top goals for organizations. Case managers in the human services industry are motivated to increase their caseload capacity, take on more clients, and become more involved in their local communities.

However, it's reasonable to say that given the evolving nature of the human services industry and the unique problems faced by social services, simplifying your caseload may seem like a laborious task. We hope that this article will help you streamline your caseload and save you time and energy. This will put a smile on your face and the faces of your teammates!

It can certainly be frustrating to submit a helpdesk ticket and wait, for what feels like an eternity, for a resolution.  You may wonder, “Why am I not getting a response?  What is taking so long?”  You may also be asking yourself, “Did I provide enough information?”

If you’re like most agencies, the people you serve have come to you through a referral process.  Being able to track where you get your “clients” or “kids” or “students”, etc. (for this article let’s refer to them as clients) is vitally important to your business model.  Clients may be referred to you through the schools, courts, hospitals, jails, DHS, and other organizations that provide complimentary services.

Struggling with staying on top of all of your cases?  Worried that someone may fall through the cracks?  Not sure how you can possibly help all of your clients achieve their best outcome?

As a former caseworker for DFCS, I've been there.  I also know the transformation I had to go through to take control of my workday and case load.

For most organizations, case management software is about a lot more than just making your day slightly easier through the adoption of new technology. It's about leveraging the power of the digital world both to your advantage and to the advantage of the people you serve. It's about enabling superior communication that gives way to better, stronger collaboration. It's about driving business outcomes and building your enterprise around the performance-enhancing engine that you need when you need it the most.

We speak to clients every day.  We often get questions asked around the difference between "configuration" and "customization".  I wanted to help set the FAMCare record straight and share how the FAMCare platform answers this question.

This short training video puts the spotlight on several features of FAMCare's Internal Communications Module.  We understand our clients in the human service field need a simple yet powerful communication system.  Our messaging and email tools offer both simplicity and superior functionality to our users. 

Enjoy watching this overview of the messaging and emailing tools.  As always if you need any additional information, please don't hesitate to reach out with your questions.  

One of FAMCare's major advantages is our configurable billing module and tools. Another major advantage of FAMCare is the team we have built behind the scenes.  They listen to the needs of our clients and incorporate those needs into improvements and solutions.  We understand that accurate billing and cost tracking is critical to the running of your agency! 

Enjoy this short video overview of our Innovative New Billing Dashboard.  Let us show you how we help our clients take the 'complicated' out of billing!   

Solution as defined by Webster's is an action or process of solving a problem.  It doesn't specify the severity of the problem or the complexity of the solution.  We here at GVT love to find solutions for the problems our clients face... big or small, simple or complex! 

This FAMCare Fundamentals is part two of a series of videos that focuses on our Mapping Features. 

Our mapping system appears simple but yet it's a remarkable solution.  We know casework is never simple, but we love offering solutions to make it EASIER, FASTER and therefore more EFFICIENT! 

(Part One...Mapping Features Client Based Services and Part Three...Provider and Community Resource Mapping are also available)

Enjoy this short overview! 

In this FAMCare Fundamentals we tackle a problem that many social workers and case managers face. That problem is how to quickly locate available services that are near their clients. 

We have integrated Google API mapping tools to help with location services within your FAMCare system.

Your agency's success is tied to your ability to integrate best practices in everyday caseworker activities.  Casework isn't simple, but it can be EASIER!  The mapping feature not only makes casework easier, it makes it FASTER and therefore more EFFICIENT!

(Part Two...Caseload Mapping Features and Part Three...Provider and Community Resource Mapping are now available)

Enjoy this short overview...