The FAMCare Blog

Most people think social workers are like high school friends that are willing to help in any way they can. They are willing to listen to your problems then try to think up some way to help you out. Nothing could be further from the truth.

Many who pursue social work careers are naturally compassionate with a high degree of empathy and an even higher work ethic. These are attributes that lend themselves well to working with clients and colleagues but make the need for awareness of possible burnout critical. From poverty and homelessness to mental illness and substance abuse, social workers serve our world’s most vulnerable populations but too often forget they’re vulnerable too.

As stated in Article 40 of the Convention on the Rights of the Child:

"Every child in conflict with the law has the right to be treated in a manner that takes into account “the desirability of promoting [his/her] reintegration and [his/her] assuming a constructive role in society.”

As the COVID-19 pandemic begins to recede after killing 1,000,000 of our fellow citizens in two years, social workers who deal in public policy are asking the question, "How did our society let this deadly disease get so out of control and do so much damage?"

One of the most diverse and rewarding career paths is social work. According to the Bureau of Labor Statistics of the United States Department of Labor, it is also one of the fastest-growing professions. While you are assisting people and society and empowering them, you must also ensure that you are managing everything properly. Case management in social work entails ensuring that all individuals' needs are met.

Social work is a rewarding profession. Every day, you have the opportunity to make a positive difference in the community by taking the initiative and improving someone's life by giving them hope, if nothing else. However, while social work is rewarding, it is also extremely difficult.

With all of the documentation, extensive paperwork, legalities, and meetings, it's easy to lose sight of what really matters, which is the client you're serving. You end up spending very little time with the client while going through the plethora of administrative tasks associated with a case.

So, to assist you, we've compiled a list of simple tips that can help you with better case management in the future.

Turnover in child welfare case workers has reached troubling proportions. In any profession, an annual turnover rate around 10% is considered healthy. In child welfare social work, the most recent annual turnover rate was reported at exceeding 22% in some states. When we asked child welfare case workers that we communicate with on a regular basis what they think the problem is, the consensus was clear.

It is no secret that the pandemic has affected the entire world in one way or another. This includes not just individuals, but entire countries, economies, industries and systems.

The virus has helped put things in perspective for many of us, it has also managed to completely wreck the lives of others. While many people were laid off, others spent months working from home, but for social workers, the pandemic brought huge, unprecedented challenges that went beyond just the struggles associated with remote work.

The focus of social work has shifted from providing immediate support as a safety net to the vulnerable to striving for a better long-term outcome for each client. In child and family services, the mission no longer ends at removing an endangered child from a dysfunctional household but now extends to how a Child Welfare Agency might help the child grow into a productive member of society. In other words, what will be the ultimate outcome for the child?

Casework can be very demanding at times. It’s also a broad profession in terms of the situations and expectations that social workers come across.

Despite it being a challenging field, it’s also one of the fasting growing ones here in the US. This is mainly due to the high demand for caseworkers globally to counter a growing shortage, especially here in the US.

And while social services case management software can help manage the caseload to a certain extent, caseworkers need certain traits also.