The FAMCare Blog

Recent discussions with social workers from six different disciplines around the country centered around the lasting effects this dreadful pandemic has had on their constituents. Everyone agreed that the novel coronavirus and associated diseases have caused unprecedented - disruption.

Government social service agencies are transitioning from being providers of services to entities that predominantly commission, facilitate, or broker services. This transition requires new skills in government – such as agility, innovation, transparency and connectedness – and new capabilities for facilitating relationships with external partners – such as flexibility, co-venturing, co-creation.

Social work is hard work. It’s stressful and it often seems like you can never get ahead. There is always so much more you can do, if you only had the time, energy and budget to do it. The holidays can be even more stressful, as many clients deal with tough times during the holidays.

Social workers across the country often ask us how we create the software products that have become the standard for the industry. The answer is…collaboration. Global Vision Technology designers and engineers are constantly collaborating with social work professionals to design and redesign the FAMCare suite of products now used by thousands of social workers in hundreds of diverse agencies. We are conducting an ongoing social work hackathon.

The things you do as a caseworker can have a great impact on the lives of those in your care. You are both the lead investigator and client advocate. You recommend what social services would best fit their needs. You give support and referrals, then follow up on each client’s progress. It is a demanding, but rewarding job. You're helping people improve their situations and create a better life in the long run.

Our senior population continues to grow, with the aging of the baby boomers. And with the glut of older citizens comes a glut of issues that elder care workers must deal with. There are health issues – both physical and mental. Muscles and bones get weaker, senses start to fail – hearing, eyesight, even touch, taste and smell, in some cases. And then there’s the loss of mental facilities. About 10% of people over 65 suffer from some form of dementia and it goes up to 32% for those over 85.

You have good caseworkers who are committed to their clients. They work long hours and go above and beyond to make sure everyone is getting the help they need. Yet, it’s still too easy for someone to slip through the cracks if you’re using an antiquated or old school record system. Or if the caseworker is overwhelmed with too much to do and too little time to do it. Using the right case management software can alleviate some of these issues and help make sure nobody falls through the cracks.

We are in an unprecedented stretch of strong economic conditions where where there are more jobs then job applicants. Yet, there are still many children and families who are suffering and in need of government agency help. So many, in fact, that human services caseworkers often still feel overwhelmed by heavy caseloads and the accompanying paperwork.

Despite low unemployment rates and a fairly strong economy, the number of homeless and food insecure continue to rise. According to the recently released State of the Homeless 2019 report, as of January, in New York City alone, an all-time record number (63,839) of men, women and children slept in shelters each night. And, according to Feeding America, 40-million people struggle with hunger in the U.S., including more than 12-million children.

If you run a shelter or food bank, chances are you have more to do and more to process every day. That’s where having the right social services software can help you focus more on providing food and shelter and less on paperwork and processes.

At a recent college career day, this troubling question was asked repeatedly; “What do social workers do?” The question was troubling because it came with the realization that most college age students have no clear idea what social workers do. They are, therefore, less inclined to pick social work as a career choice.