The FAMCare Blog

In this video we walk you through how to navigate across the different screens and tools within the FAMCare case management platform. This tutorial showcases the ease and functionality of navigating our system.  Our goal is simple, we help you to optimize your day-to-day activities. This makes your agency more efficient so you provide superior outcomes for those you serve. 

During this national crisis, child welfare agencies are struggling to balance their mission to protect children from abuse and neglect with their duty to protect their workforce. The vast majority of children involved in child welfare cases live at home. Parents are often ordered to participate in certain programs (or requested to do so voluntarily), while caseworkers make regular visits to check on the situation in the home.

We're running our last Master Certification training of the year on November 30, 2020. Given the significant effect of COVID-19 this year, we are extending a generous bonus offer to our current clients! 

It's funny how something so simple as a Favorites Menu can be a game changer.  With this short demonstration we hope to show you  how our Favorites Menu is transforming how cases are managed.  The favorites menu can be configured by a user to match their role and function at an agency.  Enjoy discovering how something so simple can transform how you work!

Reports, Reports, Reports!  Our newest line of reporting tools continue to improve and offer several types of data analysis functions to help you really dive into those things that are making the biggest impact at your agency.  Check out this comprehensive overview.  NOTE:  Use the scroll bar to check out different areas - the new tools are powerful.

With more and more of our workforce operating form their 'home' bases, at times it can be difficult to manage your teams workload.  With this in mind we have created a second short video, highlighting the powerful dashboard tool in FAMCare.  We want to help you to oversee and manage your team whether your working at the office or remotely from home. 

One of FAMCare's major advantages is our configurable billing module and tools.  We want to help our clients take the 'complicated' out of billing.  We understand that accurate billing and cost tracking is critical to the running of your agency.  Different clients have different needs.   Fee for Service, Census, Foster Care, mixed funding sources, grants, Medicaid 837/835, and other electronic submission or cost tracking services are all possible. FAMCare’s Cost Tracking & Billing Module can be configured to automate many functions so billing is faster, more accurate and consistent.

Great responsibility yields great reward.  This is especially true of SARCOA (Southern Alabama Regional Council on Aging), the Area Agency on Aging (AAA) serving senior citizens of Barbour, Coffee, Covington, Dale, Geneva, Henry, and Houston counties of southeast Alabama.  By continuously seeking ways to better serve the rapidly growing senior population through planning, coordinating, and developing community levels of service, SARCOA is able to make a huge difference as one of 13 AAA’s in Alabama, and one of more than 650 AAA’s in the nation


"Our experiences working with the Global Vision Technologies family have been very positive.”


In addition to assisting the senior population as an Area Agency on Aging, SARCOA is also an Aging and Disabilities Resource Center (ADRC). Launched in 2003 and designed to be a “one-stop-shop” for individuals of any age seeking long-term support services, the ADRC works to streamline access to assistance services, programs, and information for older adults and all persons with disabilities, family caregivers, veterans, and long-term support service providers. The overall goal of the ADRC program is to empower individuals to effectively navigate their health and other long-term support options.

To accomplish these goals, SARCOA chose FAMCare as their platform, data warehouse, and primary tool for our Medicaid Waiver programs; as well as their system of record in support of activities related to Case Management and Care Coordination activities. After researching various SaaS platforms available to social services agencies, they believed FAMCare was the most cost effective, expandable, most agile solution to our needs.

             

“While cost is not always the primary driver, SARCOA is extremely focused on value. Other SaaS solutions came at a much higher cost; and while some offered what they describe as “off the shelf” functionality, we feel our experiences working with the Global Vision Technologies family have been very positive,” stated Joe Strickland, Director of Home and Community Services.

Due to the current environment and our continuing battle against the Corona virus, we've included new tools in FAMCare to help track and report on client health issues related to Covid-19.  Our Covid-19 tool set includes data forms, Geo-mapping tools and reports to help you manage your population more effectively.

With more and more of our workforce operating from their 'home' bases, at times it can be difficult to track performance.  Is my team OK?  Are they able to do the work?  Are they keeping up to date?  And whether you're at the office or home yourself - its' important to know that FAMCare's logging and auditing functions helps you see what's going on.  FAMCare helps you help your team stay compliant and on track.