Besides official credentials and accreditation, what assurance is there that a psychotherapist is truly competent? This is the question that has dogged the psychotherapy profession for years and has haunted both psychotherapy professionals and the clients who seek their help. Therapy is a treatment method that is relationship and conversation based. How do you measure competence in that setting?

We look at case management systems, functionality, services and programs ever day at Global Vision Technologies.

Recently, I was at a conference with a client offering a presentation on software implementation.  While preparing for the presentation, a conversation occurred with the client that really made me stop and think.

A few days before the training I called this client to review everything and confirm we were ready for our presentation.  I asked for her cell phone number so we could connect the day before at the conference.  She replied, “Do not laugh at me, I still have a flip phone”.  After a short pause, I was not sure what to say.  This client is one of the most technically savvy project managers I have worked with in my career.  She can write HTML and SQL very well and is responsible for automating her entire workflow of five departments and 125 staff members, and yet she has a phone that I had 20 years ago when I first got out of college.  Then just when I thought it could not get any more interesting, she stated that I have to text her “Yes” or “No” questions because she does not know how to text on it and she can only text back one letter. 

As social services has expanded beyond the single practitioner trying to make a difference, social workers are called upon to share client information with colleagues to facilitate coordination of services.

Today’s hectic technology driven culture is so fast paced that oftentimes we need a little bit of help to get through the day.  I’ve created a list of five of my favorite apps that help me plan, navigate, and prepare for a perfect day.

Do you love screencasts?  I do and am going to tell you why.

If a picture is worth a 1000 words, a screencast must be worth 10 times that.

In the past 20 years, I have spent a large amount of time working through software support issues with customers solving their unsolvable problems.  The communication barrier between technical people and the rest of the world is always amazing.  A technician says something, and the customer hears something else.  A customer says something, and a technician hears something else.

Don’t Think You Need a Drill When All You Really Need is a Hole

The key here is that many times the solution is given so much focus that the real goal of the requirement is overlooked.

So your organization has just completed the roll out of a new software system/ case management software system to:

When smart phones first came out, it was predicted that everyone would eventually have one and that we couldn’t live without them.  That prediction has come true. 

Often times because someone uses the word “software” to title a project it is easily assumed the IT department will be managing this effort.  If that person from IT does not understand the agency  from front to back and has plenty of subject matter expertise,  it’s a mistake to make them the project manager.