At Global Vision Technologies, Inc.,(GVT), we spend a lot of time on Research & Development. This R&D falls under several different categories: new features, bug fixes, and performance improvements.

Do you love screencasts?  I do and am going to tell you why.

If a picture is worth a 1000 words, a screencast must be worth 10 times that.

In the past 20 years, I have spent a large amount of time working through software support issues with customers solving their unsolvable problems.  The communication barrier between technical people and the rest of the world is always amazing.  A technician says something, and the customer hears something else.  A customer says something, and a technician hears something else.

About a year ago, we started the process of implementing a management system named the Entrepreneurial Operating System/EOS.  We decided we needed to make changes after we grew our company to a point and realized it had become such a challenge to manage the workloads and the personalities.

One of the core principles at Global Vision Technologies is “solving the unsolvable.” As the Director of Infrastructure at GVT, I help manage our infrastructure systems, such as our data hosting facilities. There are many times when we’re faced with that “unsolvable” challenge, and I love the opportunity to tackle it.