It’s 2023, and despite the reluctance of social services to adopt technology, many have finally broken the ice with tech. Cloud-based case management solutions, data science, and automation have now become a part of non-profits seeking to benefit from technology.
If you work in a social service field such as veteran service, child welfare, juvenile justice, or mental health provider, it’s about time you embark on the digitization journey. But before you pick non-profit software in 2023, here are some must-have features to look out for.