In our 2015 report, The Aging Tidal Wave, we dealt with the healthcare crisis that was about to overwhelm the long-term care industry. The aging baby-boomer population was growing rapidly while the number of caregivers was actually declining.

My research analyst asked me a simple question the other day that led to some amazing revelations about the nonprofit world, “What is the largest nonprofit in the world?” 

Increasingly, nonprofits face growing competition from their for-profit counterparts. These for-profit companies can often deliver services at a lower cost or offer higher financial returns to cities, thanks to their capacity and ability to raise investment capital as business entities. This leaves the non-profit social infrastructure in communities at a competitive disadvantage and requires a more thoughtful approach to determining the value of contract bids beyond simply financial criteria.

A Cultural Collapse

A comprehensive study of newspapers in the United States found that 516 rural newspapers closed or merged from 2004 to 2018. In metropolitan areas, 1,294 newspapers were shuttered during the period, making a national total of 1,810 papers that ceased publication. 

When you operate a non-profit that deals with clients’ health information, you need to be careful to keep your organization HIPAA compliant. You might follow computer etiquette and train your employees well, but in the middle of a hectic day, one of your caseworkers could inadvertently create a HIPAA violation, if they’re not careful.

Despite low unemployment rates and a fairly strong economy, the number of homeless and food insecure continue to rise. According to the recently released State of the Homeless 2019 report, as of January, in New York City alone, an all-time record number (63,839) of men, women and children slept in shelters each night. And, according to Feeding America, 40-million people struggle with hunger in the U.S., including more than 12-million children.

If you run a shelter or food bank, chances are you have more to do and more to process every day. That’s where having the right social services software can help you focus more on providing food and shelter and less on paperwork and processes.

One of our nonprofit clients recently found themselves on the horns of this dilemma:

A long-term faithful donor had been indicted for bank fraud. Should the nonprofit return his most recent donation, and should they take his name off the scholarship he had been funding to educate young girls from Malawi out of the circle of poverty?

A troubling trend is beginning to emerge from the current political discussion: “Isn’t it time to look at taxing many tax-exempt organizations?”

The Military Model 

Most industrial corporations are organized on the military model that emerged after World War II. This “top-down”, “pyramid”, “span-of-control” model of authoritarian decision making was thought to be the most efficient, effective, and disciplined form for complex, sprawling organizations. It was all about the rank and file executing the will of the top decision makers and not roaming “off the reservation” with ideas of their own. It was a model of discipline and efficiency designed for execution.

Your nonprofit organization has been growing and helping more people on a regular basis. You have good case workers who care about their clients and making a difference. Have you reached the point where investing in the right case management software could propel your organization to a new level, while making your case workers more effective at their jobs? Here are some tips to see if you’re ready to take that next step.