The United States dominates the global case management software industry. The total revenue generated by American case management solutions is expected to exceed $4 billion over the next ten years.
Everyone is turning to technology solutions, from businesses to government agencies and non-profit social services. Non-profit organizations, including child welfare, juvenile justice, and senior services, have all adopted case management software in recent years, particularly software designed specifically for the human services sector.
Let's go over four things to think about when looking for case management software.