The FAMCare Blog

Five Things Social Service Agencies Need to Consider Before Digitizing

Posted by GVT Admin on Feb 16, 2023 11:00:00 AM

Things social service providers need to consider before digitizing Organizations all over the world have been pushed to embrace digital transformation in recent years. From multinational corporations and the corporate sector to non-profit human services, every enterprise has embraced one or more forms of technology.
While some organizations are heavily investing in cloud computing and data analytics, others, such as social services, are taking baby steps in this direction. However, due to a lack of strategy reported by 50% of non-profits, fully adopting digital solutions has been difficult.
Still, if your NGO is interested in adopting technology such as the cloud or data analytics, this is the right decision. After all, today's digitization will help your social service thrive in the future.

Before you and your team commence your digital journey, here are some things to consider. 

Understand Your Goals

Before you head out to find a cloud-based non-profit software, ask yourself what you seek to achieve. Do you wish to increase capacity, make case managers more efficient, or reduce overhead costs? You’ll be able to take the next step based on your answer.

Choose the Right Platform

It is critical to advance in your digitization process by selecting a robust case management software that is also customizable. A generic software designed for the corporate sector will not help you and will leave you stranded in a sea of complexities.

Address the Learning Curves

McKinsey notes that digital upskilling of employees is imperative for successful tech adoption. Therefore, keep the learning curves in mind and choose non-profit software that’s user-friendly with an easy interface. It will also come in handy if the software provider offers continuous backend support to help you navigate the challenges.

Take Input from the TeamSocial Services Case Management

Case managers will be using your non-profit software the most. Therefore, it’s crucial to take input from your team, who your digitization process will directly impact.

Step Back and Assess

Take the time to evaluate your needs before buying case management software. Consider where and how you want to make a difference in your agency. What are the aches and pains you want to alleviate? What are the strengths of your organization, and where do you want to see positive change?

Have That Conversation

For any successful digital transformation, it’s essential for your NGO to have the right partner.  The FAMCare team is proud that for over 20 years we have been learning, configuring and implementing systems with care.  When you're ready, let's have a conversation about how our case management software can transform how you do casework, we hope you will reach out.  


Topics: Technology Speak, case management software

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