It's time to brush up on those FAMCare Fundamentals!  For the FAMCare faithful this is a refresher in the ease of adding new clients into your system.  New to FAMCare?  Watching the FAMCare Fundamentals video is a great way to start fully utilizing your case managment system. Enjoy!

It's funny how something so simple as a Favorites Menu can be a game changer.  With this short demonstration we hope to show you  how our Favorites Menu is transforming how cases are managed.  The favorites menu can be configured by a user to match their role and function at an agency.  Enjoy discovering how something so simple can transform how you work!

Reports, Reports, Reports!  Our newest line of reporting tools continue to improve and offer several types of data analysis functions to help you really dive into those things that are making the biggest impact at your agency.  Check out this comprehensive overview.  NOTE:  Use the scroll bar to check out different areas - the new tools are powerful.

With more and more of our workforce operating form their 'home' bases, at times it can be difficult to manage your teams workload.  With this in mind we have created a second short video, highlighting the powerful dashboard tool in FAMCare.  We want to help you to oversee and manage your team whether your working at the office or remotely from home. 

So take the next step and watch our video.  Let us help you maximize your FAMCare software to its fullest potential.

One of FAMCare's major advantages is our configurable billing module and tools.  We want to help our clients take the 'complicated' out of billing.  We understand that accurate billing and cost tracking is critical to the running of your agency.  Different clients have different needs.   Fee for Service, Census, Foster Care, mixed funding sources, grants, Medicaid 837/835, and other electronic submission or cost tracking services are all possible. FAMCare’s Cost Tracking & Billing Module can be configured to automate many functions so billing is faster, more accurate and consistent.

Enjoy this short video overview on how FAMCare's billing module works regarding fee for service.  

We never partner with a client and go into an implementation expecting it to fail. However, why is it that if you look across the software industry there are implementations that do indeed fail?  It’s a reality.

But here’s a little secret. Actually, it’s a big one. In most cases – the biggest reasons why implementations fail has nothing to do with the software itself… but something else. In fact – there are several reasons why an implementation can fail and we’re here to show you an easy path to success if you avoid the following pitfalls.

Great responsibility yields great reward.  This is especially true of SARCOA (Southern Alabama Regional Council on Aging), the Area Agency on Aging (AAA) serving senior citizens of Barbour, Coffee, Covington, Dale, Geneva, Henry, and Houston counties of southeast Alabama.  By continuously seeking ways to better serve the rapidly growing senior population through planning, coordinating, and developing community levels of service, SARCOA is able to make a huge difference as one of 13 AAA’s in Alabama, and one of more than 650 AAA’s in the nation

With more and more of our workforce operating from their 'home' bases, at times it can be difficult to track performance.  Is my team OK?  Are they able to do the work?  Are they keeping up to date?  And whether you're at the office or home yourself - its' important to know that FAMCare's logging and auditing functions helps you see what's going on.  FAMCare helps you help your team stay compliant and on track.

Watch this short overview of the powerful logging tools in FAMCare.

One way for a software solution to help you be HIPAA compliant is to offer you HIPAA encryption as part of the package. But is that something you need to be HIPAA compliant? Technically, no, it’s not mandatory.

The rules state you should use encryption if it would be needed to safeguard electronic Protected Health Information (PHI). But, they do say if you don’t use encryption, you need to have an alternative to encryption that will safeguard as well as encrypting would. Or you need to have documentation with justifiable cause, as to why have taken a different tact with regard to safeguarding PHI.

Government agencies in general tend to stay in their own siloes and be reluctant to share information. Some of it is agency caseworkers being too busy. Some of it is concerns about being HIPAA compliant. And some of it is a healthy paranoia about data security. The right government software solutions can alleviate much of those concerns.