In 1995 Daniel Goleman, a New York Times writer, published Emotional Intelligence - Why It Can Matter More Than IQ, and the entire business world, including non-profit, was introduced to the concept of emotional intelligence.

PROMOTION

Most child protective services (CPS) supervisors are promoted from within the agency. This is natural and proper professional development, but it often leads to a unique set of challenges. Unfortunately, there is little preparation, training, guidance, or support provided to new supervisors, and they quickly begin to feel inadequate, confused, and overwhelmed.

In 2013, there were 274, 641 babies born to females ages 15-19. Nearly 81% of these births occurred outside of marriage. Although the teen birth rate has been declining over recent years, the U.S. rate is higher than that of many other developed countries, including Canada and the United Kingdom.

Violence against social workers has become an inherent risk of the profession and undeniably one that needs to be addressed on a national scope.

Our topic today is... SOCIAL MEDIA.

"Thinking outside the box" has become a cliché', but it is often still a good idea. Both non-profit and governmental agencies, large and small, are desperately looking for new techniques to relieve the enormous backlogs and long wait-times that burden both caseworkers and clients. Doing things the old way "because that is how we have always done it" is no longer accepted wisdom. One state agency has begun thinking outside the case.

All harried case workers dream of a better way to do things.

Human resource managers in the non-profit sector are struggling with an alarming rate of employee turnover. Unfortunately, studies indicate that non-profit human resource managers still hold beliefs about recruiting and managing employees that have proven to be inaccurate.

Don't Leave Your People Behind

Every nonprofit agency in the country, large or small, is already implementing, or is about to implement, the installation of a new software system. The development of modern Human Services Software is dragging even the most reluctant agencies into a new age of efficiency.