In today’s current environment, case management software has become a need, not a want for any human service organization. The pandemic has put an unprecedented amount of stress on these organizations. Not only has it increased the number of cases, but it has shed light on the need for new flexibility in the workforce. All during a time when America’s caseworker shortage remains unaddressed.
Case management software can help streamline work for your agency, allowing you to serve more clients and cases than before. And luckily, there are several options out there. However, it's crucial to choose a software solution that is not only efficient but can also protect your data and cater to your organization's changing needs.
Here are a few features to look out for.