Human services organizations are undoubtedly one of the most critical drivers of our society.

Their vision and mission are directed toward improving people’s lives by providing prompt and proper case assistance. They also cater to a diverse range of clients from various backgrounds, ethnicities, unique case complications, and legal requirements. And therefore, it’s important that human services organizations should look into investing in configurable and customized case management solutions to improve their operations.

For a better understand of the difference between configurable and customized, we have your covered with our FAMCare Q & A.  In this blog, we’ve highlighted a few solid reasons you may consider these options in a case management solution for your organization.

Flexibility and Adaptability

Off-the-shelf case management tools aren’t always replete with all the features required to manage your unique cases. Moreover, a case management solution cannot be one-size-fits-all. For example, a software platform for veterans’ case management cannot help juvenile justice case managers.

That’s why a customized or configurable case management solution with process-driven features can streamline your casework and help your team assess data for more accurate outcomes.

Optimized Staff

At its core, a human services organization cannot function without humans. There should be a fundamentally strong employee base consisting of caseworkers and managers who can handle client records. However, given the fast-paced technological revolution of the modern age, it’s critical to deploy a digital tool that can optimize your staff and overcome the skill gaps.

A configurable and customizable case management platform with comprehensive capabilities at its core can boost your organization's efficiency. Furthermore, the time it can save your team allows you to provide more services to the communities you serve. It can save significant time otherwise required for manual data sorting and handling and reduces data redundancy and job monotony.

Create Visible Patterns of Success

The ability to interpret data is critical to the success of a human services company. This information is utilized to make executive decisions, for government reporting, grants, funding, reports to boards, reports to funders, and for your agency's day-to-day operations.

Having advanced analytics and reports tools that can be configured or customized to get exactly what you need from the data can be game changing for the success of your agency.  

Investing in Your Agencies Success 

Finding the right human service case management software is an investment for your staff, those you serve and the future of your agency.  However, it's a big decision and finding the right platform to boost productivity, gain control of your data, manage caseloads faster, protect your data, secure new funding and that is a solid fit for your agency isn't easy.  Plus, you need to prove that it's an investment that will provide a valuable return on investment (ROI).  

Our website, FAMCare.net is full of information and tools designed to help you understand options with our platform (we are both configurable and customizable) and benefits for your agency.  So please enjoy using one of our favorite free resources, our ROI calculator.