Social work is filled with disconcerting moral challenges.  In child protective services, practitioners are called on to investigate reports of abuse or neglect of children. Once they have investigated the allegations and considered all relevant facts, these social workers have to make daunting decisions about whether to remove the alleged victim from their homes and find alternative housing arrangements. These decisions affect the parents, the children, and the family at large. Rest assured, social workers are aware that, even as they are trying to prevent the child from suffering abuse or neglect, someone is about to suffer. The cases these professionals are called upon to handle are rarely black and white.

Social work is a rewarding profession. Every day, you have the opportunity to make a positive difference in the community by taking the initiative and improving someone's life by giving them hope, if nothing else. However, while social work is rewarding, it is also extremely difficult.

With all of the documentation, extensive paperwork, legalities, and meetings, it's easy to lose sight of what really matters, which is the client you're serving. You end up spending very little time with the client while going through the plethora of administrative tasks associated with a case.

So, to assist you, we've compiled a list of simple tips that can help you with better case management in the future.

Turnover in child welfare case workers has reached troubling proportions. In any profession, an annual turnover rate around 10% is considered healthy. In child welfare social work, the most recent annual turnover rate was reported at exceeding 22% in some states. When we asked child welfare case workers that we communicate with on a regular basis what they think the problem is, the consensus was clear.

It is no secret that the pandemic has affected the entire world in one way or another. This includes not just individuals, but entire countries, economies, industries and systems.

The virus has helped put things in perspective for many of us, it has also managed to completely wreck the lives of others. While many people were laid off, others spent months working from home, but for social workers, the pandemic brought huge, unprecedented challenges that went beyond just the struggles associated with remote work.

The focus of social work has shifted from providing immediate support as a safety net to the vulnerable to striving for a better long-term outcome for each client. In child and family services, the mission no longer ends at removing an endangered child from a dysfunctional household but now extends to how a Child Welfare Agency might help the child grow into a productive member of society. In other words, what will be the ultimate outcome for the child?

Casework can be very demanding at times. It’s also a broad profession in terms of the situations and expectations that social workers come across.

Despite it being a challenging field, it’s also one of the fasting growing ones here in the US. This is mainly due to the high demand for caseworkers globally to counter a growing shortage, especially here in the US.

And while social services case management software can help manage the caseload to a certain extent, caseworkers need certain traits also.

Social workers are gifted and dynamic individuals that are constantly on a mission to make the world and our societies better spaces for everyone. While their work can be very rewarding, it’s also extremely challenging. But one of their finest qualities is that they’re incredibly resilient and are able to handle all kinds of cases involving addictions, abuse, trauma, mental illness, and other significant issues in their clients’ lives.

A Caseworker's Christmas Card

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Oh, That I Might...

Be the Adult

Remember the Forgotten

Heal the Abused

Bring Homeless Home

Feel the Fear

Be Hope in Despair

Free the Imprisoned Spirit

Redeem Relapse

Feed Souls

Touch the Lonely

Venerate the Aged

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"And if I cannot work with love but only with distaste, it is better that I should leave my work and sit at the gate of the temple and take alms of those who work with joy...

For if I bake bread with indifference, I bake a bitter bread, that feeds but half man’s hunger."

~ "Work" by Kahlil Gibran

 

Peace in 2022

Most social workers feel enthusiastic and passionate about their work at the beginning of their careers. However, as the years roll by, the spark dies—or rather drowns in the piles of paperwork due, thanks to overwhelming caseloads.  This is only natural given that there is a serious shortage of social workers in the US.  And it’s estimated that this shortage will grow into quite a national crisis by 2030. This increases the caseload per worker and makes human services case management much harder.

At year end we like to take a look over our shoulder at the vast army of social workers who have supported our country's most vulnerable populations throughout the year. The purpose of this annual overview is to tell social workers nationwide that we appreciate the task their profession has undertaken. Last week we looked at the vast mission of HHS workers across the country. This week we're focusing on child welfare workers. We are astounded here at GVT by the magnitude of the need that social workers in all fields attempt to alleviate and find ourselves rededicated to our mission to help the social work community fulfill its mission.