The FAMCare Blog

Life as a Caseworker

Posted by Chris Ettere on Sep 7, 2017 1:05:33 PM

I'm always interested in learning how caseworkers manage their days both when at work and when they leave work. Social work is not easy, not by far, but it can be so rewarding when you have the ability to impact the life of someone in a positive way.  When I come across interesting information or a good article, I always look to share it with our community.

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Topics: Social Services Industry News, Nonprofit General, FAMCare Team Blog's

7 Principles of a Successful Customer Service Department

Posted by Chris Ettere on Mar 17, 2017 10:38:44 AM


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Topics: Implementation Plans, Nonprofit General, FAMCare Team Blog's

FAMCare Security Groups - Keep it Simple

Posted by Dave Becker on Dec 8, 2016 9:00:00 AM

In a database, security is key but is should be kept simple.  

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Topics: Technology Speak, Implementation Plans, FAMCare, FAMCare Team Blog's

Change Management Starts With... Why

Posted by Dave Becker on Aug 30, 2016 8:30:00 AM

Have you ever had one of those days where you think, "I have no idea what I am doing"?

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Topics: Implementation Plans, FAMCare Team Blog's

Shut up and Listen!

Posted by Dave Becker on Jul 28, 2016 12:00:00 PM

Having spent years working with troubled youth, I have learned one tool that is both the most useful and the most difficult thing to learn when helping kids: “Shut up and Listen”. Bill Engvall has a stand-up comedy act where his catch phase is “I should have just shut up”.

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Topics: FAMCare Tips and Tools, FAMCare Team Blog's

10 Ways to Win With FAMCare Pathways

Posted by Dave Becker on Jul 7, 2016 1:00:00 PM

Since rolling out the Pathways module a few years ago – the tool has proven to help agencies take on some of their own form, reporting and workflow development.  During that time, I have been intimately involved in training hundreds of users on Pathways and discussions with focus groups on how to improve the software.  We've had a lot of very positive feedback on Pathways.  Great stories of triumph have been shared by those who have used the tool to basically build their entire set of specific case management data collection forms and workflow.

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Topics: FAMCare Tips and Tools, FAMCare, FAMCare Team Blog's

Do You Seize the Day or Does the Day Seize You?

Posted by Angelo Taylor on Jun 2, 2016 9:00:00 AM

Many mornings we drive to work with the motivation and ambition to meet deadlines, but inevitably something crops up. There may be a staff absence and extra cases to cover, or too many urgent duty visits required (thereby saturating an already over- stretched team), or something unforeseen has happened on one of your own cases.

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Topics: FAMCare Tips and Tools, FAMCare Team Blog's

Building a Case Management System?  Make Sure You Have the Right Tools

Posted by Dave Becker on May 18, 2016 9:00:00 AM

If you are going to ask your staff to build a Case Management System, you need to give them the Hammer, Nails, and Wood to build It!!!

A Few Questions to Ponder...

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Topics: Implementation Plans, case management software, FAMCare Team Blog's

Nonprofit Networking Tips

Posted by Chris Ettere on May 4, 2016 9:00:00 AM

Nonprofit Networking Tips...

Have you ever thought of networking? Yes/No

No matter what the answer is just remember this:

Social and Business Networking takes you to a higher level.

Networking is perfect for professionals who want to increase their brand awareness and meet potential clients, partners or bosses. However, there are lots of groups to choose from – ladies-only business networking, Chamber of Commerce meetings etc.

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Topics: FAMCare Tips and Tools, FAMCare Team Blog's

Implementation and How Change is a Good Thing

Posted by Dave Becker on Apr 27, 2016 10:00:00 AM

When most people say the words, “We are going to change some things around here”, panic starts to run throughout the crowd for no reason.  Why is it that everyone is afraid of the concept of change?  Without change, how do we learn, grow and become better at serving others who need our help?  Regardless if you are in IT, Social Work, Education or Health Care change is going to happen.  Instead of causing problems by resisting it, why don’t we figure how to make the process better? 

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Topics: Implementation Plans, FAMCare, FAMCare Team Blog's

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