America boasts one of the oldest non-profit sectors in the world. With 1.5 million non-profits, the country now accounts for about 15% of global philanthropic organizations. 

Human service agencies have always been at the forefront of serving humanity in the United States. From civil wars to economic downturns and natural calamities, nonprofit organizations (NGO's) and governmental social service agencies have helped to shape the American culture famed for its compassion and generosity. 

However, in order for social service organizations to survive and grow in this fast-paced period, they must adapt to the evolution of casework technologies and solutions. Human services are now embracing current case management solutions to better their service, moving away from paper-based systems and toward computerized legacy applications.

Let's take a look at some of the tools that have been used in casework and how they have evolved in the future in this blog today.

Data has become an essential tool in today’s world. Data is driving the decisions and changing practices in successful enterprises, from tech giants to multinationals and the healthcare industry.

The social service sector, which may have been slower to accept technology in the past, is also witnessing the need for better data collection in their casework. Finding the most effective method for gathering and managing data in daily social work, however, is a challenge for many case managers and non-profit stakeholders.  They are conscious of the necessity and significance of data. The majority of human service businesses, though, remain dubious about the benefits of using digital case management to organize and process their data for reporting.  

For such doubtful case managers and social service providers who want to make a real difference in the communities they serve, here's a detailed article that not only highlights individual agency needs for better data but also takes a larger picture look at the challenges that agencies can overcome by leveraging the power of big data.  

Social work has a long history in the United States, having been formally established in the nineteenth century to assist immigrants in overcoming social and economic challenges. Two centuries later, social workers are one of the largest groups of public-sector employees. 

But as technology such as case management software has started to gain traction in the last few decades, social workers are concerned about their future. Much like other industries where tech was predicted to be the doom of professionals, social service workers also question their relevance in a tech-dominant future. 

The good news is that case managers and those with an educational background in social work can never be replaced by technology. However, adapting the technology and leveraging its offerings is essential for social workers who seem to succeed in the rapidly growing American social services sector. 

Nonprofits are formed upon the idea that a certain segment of the population needs support. Brilliant ideas of how to make a difference is at the heart.  Soon enough in providing these services the need for collecting and managing large amounts of data becomes evident.  This data and its management are a vital aspect of the survival and success of an agency.  The large amount of data required from agencies to meet requirements and provide services would surprise most people. Then let's not forget to factor in donor and grant management.  

The demand for enhanced productivity inside teams has emerged as one of the top goals for organizations. Case managers in the human services industry are motivated to increase their caseload capacity, take on more clients, and become more involved in their local communities.

However, it's reasonable to say that given the evolving nature of the human services industry and the unique problems faced by social services, simplifying your caseload may seem like a laborious task. We hope that this article will help you streamline your caseload and save you time and energy. This will put a smile on your face and the faces of your teammates!

Human trafficking is one of the darkest yet most undeniable realities of today's world.  According to the Human Trafficking Institute, there are 25 million victims of human trafficking worldwide, many of whom never receive the assistance they require.

Social service organizations assisting human trafficking victims have recently joined forces with federal, state, and local agencies, technology companies, and the Humanitarian Assistance and Disaster Relief System Group to emphasize not only the use of technology in human trafficking prevention, but also the better use of information gathered through technology.  The team compiled their findings into a guide for the U.S. Department of Homeland Security recent counter-trafficking strategy.  

However, the question is how NGOs can use technology in their daily case management to improve outcomes for the vulnerable human trafficking victims they serve.

Organizations all over the world have been pushed to embrace digital transformation in recent years. From multinational corporations and the corporate sector to non-profit human services, every enterprise has embraced one or more forms of technology.
While some organizations are heavily investing in cloud computing and data analytics, others, such as social services, are taking baby steps in this direction. However, due to a lack of strategy reported by 50% of non-profits, fully adopting digital solutions has been difficult.
Still, if your NGO is interested in adopting technology such as the cloud or data analytics, this is the right decision. After all, today's digitization will help your social service thrive in the future.

Before you and your team commence your digital journey, here are some things to consider. 

The United States dominates the global case management software industry. The total revenue generated by American case management solutions is expected to exceed $4 billion over the next ten years.

Everyone is turning to technology solutions, from businesses to government agencies and non-profit social services. Non-profit organizations, including child welfare, juvenile justice, and senior services, have all adopted case management software in recent years, particularly software designed specifically for the human services sector.

Let's go over four things to think about when looking for case management software.

According to Department of Veterans Affairs estimates, there are more than a hundred registered veteran service organizations in the United States. These social service organizations have assisted numerous former veterans and their families by providing services to this distinguished group. 

However, as the number of veterans continues to rise, these non-profits are becoming overburdened. Veteran services are in desperate need of reforms to continue serving millions of former military personnel and families. 

According to the statistics, the need for cloud-based case management and other technologies for legal/social organizations has escalated by 40% in the last few years.

More social workers, case managers, lawyers, and NGO executives are interested in implementing cutting-edge case management software tools to maximize efficiency and professionalism. However, many people in the industry are still unaware of how cloud-based software apps are more beneficial than traditional software.

If you’re currently using Google Drive or DropBox to store your case files, you’re already in the world of cloud storage. In this article, you will learn how cloud-based case management software can take your organizational performance to the next level!