The CEOs of nonprofit agencies have always faced challenges that are uniquely theirs. These difficulties continue to change and evolve as both the industry and those who nonprofits aim to help do so as well. Even within the past five or 10 years, these challenges have proven to be unlike any others faced in years past.

Case management software options abound in this day and age of cloud-based technology. It seems as though lots of attractive options are being released by vendors and consulting companies alike. Knowing what to expect when working with each group can help an agency decide which approach works best for their goals as well as their budget.

As Health Care Becomes More Complex

Health care delivery models increasingly rely on social workers and social worker case managers because of their specialization in identifying and meeting the needs of patients, post-discharge.  Social workers are also healers...

Looking for the right case management software can be a challenge for anyone in the nonprofit sector. After all, there are so many choices and few that actually address the needs of a human services agency at a price that is affordable. When looking, it is tempting to simply look at the price tag first and then see what the software can accomplish. "What can I get for the money...?" while an important question is probably not the most important... at least when starting off.

If you are going to ask your staff to build a Case Management System, you need to give them the Hammer, Nails, and Wood to build It!!!

A Few Questions to Ponder...

When implementing new case management software - the best way to start is to take a hard look at employee behavior and identify what needs to change first.

Let me explain. 

Change is hard.  A new system brings a whole set of changes and process tweaks, for example which for some people is sometimes a slow process to adopt.