Casework can be very demanding at times. It’s also a broad profession in terms of the situations and expectations that social workers come across.
Despite it being a challenging field, it’s also one of the fasting growing ones here in the US. This is mainly due to the high demand for caseworkers globally to counter a growing shortage, especially here in the US.
And while social services case management software can help manage the caseload to a certain extent, caseworkers need certain traits also.