The British Association of Social Workers conducted a nationwide survey asking only the question, "What single thing would most improve your work life?" Here is a sample of the responses from rank and file caseworkers who remained anonymous to avoid recrimination.

Rapid advances in technology have suddenly transformed the very fundamentals of the working world. In the field of social services, procedures that used to take hours or weeks to complete can now be performed in minutes or even seconds by high-powered computers connected to the internet and with software programs like FAMCare.

Our topic today is... SOCIAL MEDIA.

"Thinking outside the box" has become a cliché', but it is often still a good idea. Both non-profit and governmental agencies, large and small, are desperately looking for new techniques to relieve the enormous backlogs and long wait-times that burden both caseworkers and clients. Doing things the old way "because that is how we have always done it" is no longer accepted wisdom. One state agency has begun thinking outside the case.

All harried case workers dream of a better way to do things.

Human resource managers in the non-profit sector are struggling with an alarming rate of employee turnover. Unfortunately, studies indicate that non-profit human resource managers still hold beliefs about recruiting and managing employees that have proven to be inaccurate.

Don't Leave Your People Behind

Every nonprofit agency in the country, large or small, is already implementing, or is about to implement, the installation of a new software system. The development of modern Human Services Software is dragging even the most reluctant agencies into a new age of efficiency.