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It’s something most of us don’t think about – until it doesn’t work. The software that powers government entities has far reaching implications and potential consequences for the individuals and families living in the impacted communities.

 State and local agencies are charged with caring for and providing a safety net for some of our most at-risk individuals; children and seniors. The information available to caseworkers and other team members needs to be accurate and accessible, otherwise the needs of families and individuals could go unmet.

The software the government uses can have a huge impact on the outcomes for children in the foster care, child welfare and even juvenile justice system; these already overburdened areas must have robust software that makes it easy for caseworkers to work as productively and efficiently as possible.

Enhancing Collaboration and Service

When information about a specific case, individual or family is available, accessible and clearly details any steps that need to be taken, case workers and providers are better able to care for their assigned clients. Trying to track information that is not standardized and that stretches across multiple platforms, agencies and channels is overwhelming; workers end up spending more time chasing details and less time serving the needs of clients. When a team can collaborate fully, regardless of geographic location, service for the community is improved and those most at risk can access the assistance they need without barriers.

The JJOLT Case Study

When the State of Michigan needed to overhaul their juvenile justice and family court system, they turned to a collaborative system that allowed all parties to connect and access data needed. By integrating the courts, child welfare, DHS and other agencies, at-risk families and children can be identified early in the process and matched to the correct agency and worker. The overhaul of the JJOLT system offered a better way to intake, process and address youthful offenders and their families and to ensure that needs were identified and truly being met.

This enhanced ability to collaborate, interact and above all, correctly pair the case worker to the child or family dealing with the juvenile justice system is designed to improve outcomes and mitigate risk. By incorporating an enterprise system that connects a diverse group of departments and even counties and starting with a robust platform, state and local governments are better able to meet the needs of their citizens and ensure that those most at risk are not left behind.

Improved Outcomes

FAMCare is designed to help local and state governments improve outcomes for families by sharing critical information when it is needed most. The safety of the community involved, the efficiency and productivity of caseworkers and above all, the outcomes for the families and at-risk children served are all enhanced when the right software and platforms are used.

Starting with a turnkey, customizable solution allows a town or county to better serve the citizens who live there and allows even disparate organizations to get up and running quickly. Enhanced collaboration and communication can happen right away when a standardized, proven software solution is deployed; building a platform from the ground up – or worse, attempting to make different databases fit one another – simply takes too long to implement and improve.

FAMCare is ready to deploy and offers a tested and true solution designed to enhance the experience of citizens and ensure that governments can meet the challenges present within their own communities.

To view the JJOLT video case study click here:  http://www.famcare.net/GovernmentSoftware/StateGovtHumanServices.aspx

Posted in: Government, Case Studies, FAMCare Tips and Tools, FAMCare Videos

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