Great responsibility yields great reward. This is especially true of SARCOA (Southern Alabama Regional Council on Aging), the Area Agency on Aging (AAA) serving senior citizens of Barbour, Coffee, Covington, Dale, Geneva, Henry, and Houston counties of southeast Alabama. By continuously seeking ways to better serve the rapidly growing senior population through planning, coordinating, and developing community levels of service, SARCOA is able to make a huge difference as one of 13 AAA’s in Alabama, and one of more than 650 AAA’s in the nation
"Our experiences working with the Global Vision Technologies family have been very positive.”
In addition to assisting the senior population as an Area Agency on Aging, SARCOA is also an Aging and Disabilities Resource Center (ADRC). Launched in 2003 and designed to be a “one-stop-shop” for individuals of any age seeking long-term support services, the ADRC works to streamline access to assistance services, programs, and information for older adults and all persons with disabilities, family caregivers, veterans, and long-term support service providers. The overall goal of the ADRC program is to empower individuals to effectively navigate their health and other long-term support options.
To accomplish these goals, SARCOA chose FAMCare as their platform, data warehouse, and primary tool for our Medicaid Waiver programs; as well as their system of record in support of activities related to Case Management and Care Coordination activities. After researching various SaaS platforms available to social services agencies, they believed FAMCare was the most cost effective, expandable, most agile solution to our needs.
“While cost is not always the primary driver, SARCOA is extremely focused on value. Other SaaS solutions came at a much higher cost; and while some offered what they describe as “off the shelf” functionality, we feel our experiences working with the Global Vision Technologies family have been very positive,” stated Joe Strickland, Director of Home and Community Services.