The FAMCare Blog

The goal of social workers is to support their local communities. However, given the incredibly rapid requirements in all areas of their work, from case management, collaboration with stakeholders, to the procedure of client data intake, social workers must take into consideration new procedures, processes, and innovative approaches to the system.

Check out the best practices that social workers can employ to advance their initiatives and impact by utilizing data, encouraging client collaboration, and maximizing outcomes for individuals and communities.

Government agencies in general tend to stay in their own siloes and be reluctant to share information. Some of it is agency caseworkers being too busy. Some of it is concerns about being HIPAA compliant. And some of it is a healthy paranoia about data security. The right government software solutions can alleviate much of those concerns.

In our last post, we talked about how we are constantly in hackathon mode and how listening to and working with social workers in the field helps us find better solutions. In talking to those caseworkers and their supervisors recently, we were able to pull together a list of some of the top things that cause them frustration. Here is what they said and how we can help solve the problems.

A caseworker’s job consists of many facets: assessing client needs, home visits, evaluations, reporting, listening to concerns, problem solving, providing referrals and the list goes on. While wanting to collaborate with coworkers and the community on projects is always the goal, the ability to do so can often be hindered by a caseworker’s workload. Fortunately, with the right case management software in place, increased collaboration can be possible.