According to research, around 1.5 million NGOs (non-governmental organizations) are currently operational in the United States. Some of these NGOs focus on raising awareness about different social issues, while others work on-field to help individuals in need, including seniors, children in foster care, and homeless people. But the lack of new technology and infrastructure in NGOs makes it difficult for them to work seamlessly on their cause.
This article discusses some technologies that can improve your NGO’s operations next year.
Cloud Computing
Cloud computing is one of the most important technologies that your NGO needs to consider in 2023. Through cloud computing, non-governmental organizations can store large amounts of data in the cloud and access it from anywhere. This allows the worker of your NGO to share data easily with other social workers or people involved in various socio-legal procedures.
Additionally, an NGO can ensure that the data they’re using is transparent by only allowing certain people to upload and fetch data from the cloud. Cloud computing also protects confidential information from third parties, allowing NGOs to ensure the privacy and security of the people they’re helping. Using cloud computing, you can upload unlimited amounts of data on the cloud and use it whenever needed.
Automated Chatbots
Social service workers need to communicate regularly with dozens of people. These include senior citizens, homeless people, individuals with mental health problems, and other parties they’re helping. They also have to connect with people who reach out to them to ask for urgent help.
So, automated chatbots are another technology you need to use in 2023. The automated chatbot will be available 24/7, making it easier for people to get in touch with your NGO. Besides helping your NGO find people who need assistance, an automated chatbot can also help donors contact you.
Case Management Software Applications
NGOs need to upgrade to modern case management software this year if they aren't already utilizing it or are using an antiquated system. Case management software enables non-governmental organizations to manage every social service case more effectively, as the name implies. They can save data, produce reports, set goals, track progress, complete forms, and retrieve medical and family history as needed using the case management system. The advantages of managing your agency more effectively with a powerful, adaptable software system are infinite.
Transforming Your Non-Profit in 2023
Global Vision Technologies, the company behind FAMCare, is a market leader in social service case management software. With our rapid case management software, we have been assisting agencies in modernizing for over 2 decades.
We invite you to learn more to see if FAMCare is the right fit to transform how your agency manages their data.
