GVT is an I.T. consulting company that leverages its proprietary human services software platform FAMCare - to help agencies get better results. We specialize in delivering tailored case management solutions - rapidly and efficiently. Our team is comprised of subject matter experts from social services, project management, and I.T. and our core team has been together for 15+ years. Over the years - we've gone through a few iterations of our software, process and people, but have managed to remain a streamlined, productive and effective company - with less head count than one would think. You could say - we're a small fish in a big pond.
And yet due to our expertise, platform, subject matter experts and our uncanny ability to make fast decision and move quickly on behalf of our customers... our clients say we act more like a big fish in a small pond.
How We Manage Data Different Types of Human Services Agencies
Human Services is a very large classification with several smaller subsets of classifications like; Juvenile Delinquency, Foster Care and Adoption, Eldercare, Rehabilitation Services, etc. Each of these smaller niches serve specific populations by providing a wide and varying catalog of services. FAMCare allows agencies who focus their resources and energy on a specific subclass and provides the ability to configure their system to meet the specific needs of the agency.
3 Uniques About GVT
By serving the Human Services industry for over twenty years, GVT has become an expert in the field. Over the year's we've built our staff to include certified MSW's, former caseworkers and subject matter experts in Human Services and have created lasting relationships with our clients as a result. We have a deep understanding of our customers and their needs. Working with the same types of populations has helped us to stay engaged and keep our finger on the pulse of the special interests that are important to this community.
There are 3 areas of specialty and "uniqueness" that really help to us to differentiate and stand out in an ever-crowded software marketplace.
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1. Data
- Giving you the tools to collect the data you need
- Providing intuitive search functions to find the data you need
- Empowering you with personalized dashboards and reports that make the data meaningful
2. Platform
- A true development platform where we make "complex" -> SIMPLE
- Configured, scaled and tailored to meet your individual needs
- Intuitive workflow to drive daily staff productivity and better client outcomes
3. Protection
- Comprised of subject matter experts and former caseworkers who understand your mission
- Best-in-class personalized support, training and protection
- 99.9% uptime, consistent, steady and stable
- State of the art security protocols, front end and back end
Human Services is not just the industry that GVT has decided to serve with FAMCare, it’s also the way that we treat our employees. The ability of GVT employees to relate to and understand the customer saves time, fosters an understanding relationship, and displays the empathy that sets GVT apart from larger less specific corporations.
We realize that offering superior service and products requires hiring, training, and retaining superior employees. GVT has a high client and employee retention rate, which provides a constant stream of referrals.
Being a small fish in a big pond allows us to see the larger picture from every angle enabling us to think-outside- the box and solve problems in a way that is best suited to the customer’s needs. Having subject matter experts with decade’s worth of experience that are always making sure to stay up to date on new developments in the field allows us to stay relevant.
