Whether your organization is a nonprofit dealing with child welfare or your heading a governmental department for social services, you’re probably used to seeing your caseworkers drowning in paperwork and putting in extra hours to stay on top of everything.
While this may get the work done most of the time, it’s not the ideal approach. Eventually, your caseworkers will reach a point of burnout, this can lead to multiple problems from neglected cases, reporting mistakes or the loss of a valued employee. Being in charge of an organization means you carry the weight of not only your job, but those who work for you and the caseloads they carry.
This is why investing in human services case management software should be on the top of your agenda. Here are a few perks in case you’re not convinced.
It Allows You to Actually Focus on The Case
When you’re working in social services, you’re dealing with people, some of whom are in very vulnerable situations. As their caseworker, you’d want to give them maximum attention. This can become a problem if you have huge caseloads to deal with and are spending all your time organizing paperwork, filling forms, and making reports.
When all of these administrative tasks are being taken care by case management software, you get to focus on what matters the most, the people that your organization is there to serve.
Make Remote Work Easier
Another incredible thing about today’s case management software is that it’s cloud-based, which essentially means that you can access the database from anywhere with an internet connection.
And if there’s anything we’ve learned from the pandemic, it’s the importance of automation and making remote work easier. Given that the spread of the virus could again be a significant threat, options for remote work should be available in all organizations.
With case management software, all of the cases handled by your organization can be stored in one space. And this wealth of information and data can be organized based on your preferences. Having all this information at your fingertips helps with funding and running need reports.
This would also make it easy for your caseworkers to share relevant information with each other when needed, and it would allow them to easily and quickly retrieve the data that they require. For instance, they may need some information from an older, closed case—the software would allow them to retrieve the old case in mere seconds.
This article touches on just a few of the many benefits for an organization to consider when investing in human service software. We know casework isn’t simple, but we believe it can be easier.
If you would like to find out additional information about the advantages FAMCare’s nonprofit case management offers, then please visit us on FAMCare.net. We also recommend watching our two-part series "Tracking Activity from a Remote Location" on FAMCare's Blog.