Since rolling out the Pathways module a few years ago – the tool has proven to help agencies take on some of their own form, reporting and workflow development. During that time, I have been intimately involved in training hundreds of users on Pathways and discussions with focus groups on how to improve the software. We've had a lot of very positive feedback on Pathways. Great stories of triumph have been shared by those who have used the tool to basically build their entire set of specific case management data collection forms and workflow.
