The FAMCare Blog

Ethics When Sharing Client Information

Posted by George Ritacco on Sep 7, 2016 8:00:00 AM

As social services has expanded beyond the single practitioner trying to make a difference, social workers are called upon to share client information with colleagues to facilitate coordination of services.

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Topics: Technology Speak, FAMCare

My Five Favorite Apps

Posted by Jasmine Brooks on Aug 24, 2016 3:00:00 PM

Today’s hectic technology driven culture is so fast paced that oftentimes we need a little bit of help to get through the day.  I’ve created a list of five of my favorite apps that help me plan, navigate, and prepare for a perfect day.

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Topics: Technology Speak

Software Support With Screencasts... Oh My!

Posted by Kevin Morin on May 12, 2016 9:20:00 AM

Do you love screencasts?  I do and am going to tell you why.

If a picture is worth a 1000 words, a screencast must be worth 10 times that.

In the past 20 years, I have spent a large amount of time working through software support issues with customers solving their unsolvable problems.  The communication barrier between technical people and the rest of the world is always amazing.  A technician says something, and the customer hears something else.  A customer says something, and a technician hears something else.

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Topics: FAMCare Tips and Tools, Technology Speak

The 9 Commandments of FAMCare Customizations

Posted by Bill Lowther on Apr 21, 2016 9:31:00 AM

Don’t Think You Need a Drill When All You Really Need is a Hole

The key here is that many times the solution is given so much focus that the real goal of the requirement is overlooked.

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Topics: FAMCare Tips and Tools, Technology Speak, Implementation Plans, FAMCare Team Blog's

Stay Up To Date or Risk Falling Behind

Posted by April Freund on Apr 13, 2016 9:00:00 AM

updatemysoftware.jpg

So your organization has just completed the roll out of a new software system/ case management software system to:

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Topics: FAMCare Tips and Tools, Technology Speak

Leading Edge, Not Bleeding Edge

Posted by Chris Freund on Mar 31, 2016 5:00:15 PM

When smart phones first came out, it was predicted that everyone would eventually have one and that we couldn’t live without them.  That prediction has come true. 

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Topics: Social Services Industry News, Technology Speak

How to Pick the Right Person to OWN Your Next Software Project

Posted by April Freund on Mar 24, 2016 4:56:38 PM

Often times because someone uses the word “software” to title a project it is easily assumed the IT department will be managing this effort.  If that person from IT does not understand the agency  from front to back and has plenty of subject matter expertise,  it’s a mistake to make them the project manager.

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Topics: Social Services Industry News, FAMCare Tips and Tools, Technology Speak

Data Island

Posted by Ray Scott on Mar 17, 2016 4:25:08 PM

Set your data free!

FAMCare alone can solve the vast majority of your organization’s data needs, but in some cases it’s necessary for other systems to exchange data with FAMCare.

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Topics: FAMCare Tips and Tools, Technology Speak

World-Class Case Management on a Budget

Posted by Chris Freund on Mar 16, 2016 3:49:44 PM

How can a world-class case management system be built without breaking the bank?

When a large private or government agency implements an enterprise case management system, often they engage with a company that brings in full time project managers, developers, testers/trainers and others who are dedicated to the entire project for the entire time of implementation.  The agency generally provides office space and the project team becomes de-facto employees of the organization for months (or even years) until the system goes live.  In some implementations, the process is similar but the “de-facto” employees are at the vendor site, but at the beckon call of the customer.

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Topics: FAMCare Tips and Tools, Technology Speak

What is a Software Plan?

Posted by Chris Jaynes on Mar 9, 2016 3:50:10 PM

A software plan is the overall guiding plan that takes into account the major parts to any custom development project.

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Topics: FAMCare Tips and Tools, Technology Speak

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