Great responsibility yields great reward. This is especially true of SARCOA (Southern Alabama Regional Council on Aging), the Area Agency on Aging (AAA) serving senior citizens of Barbour, Coffee, Covington, Dale, Geneva, Henry, and Houston counties of southeast Alabama. By continuously seeking ways to better serve the rapidly growing senior population through planning, coordinating, and developing community levels of service, SARCOA is able to make a huge difference as one of 13 AAA’s in Alabama, and one of more than 650 AAA’s in the nation
"Our experiences working with the Global Vision Technologies family have been very positive.”
In addition to assisting the senior population as an Area Agency on Aging, SARCOA is also an Aging and Disabilities Resource Center (ADRC). Launched in 2003 and designed to be a “one-stop-shop” for individuals of any age seeking long-term support services, the ADRC works to streamline access to assistance services, programs, and information for older adults and all persons with disabilities, family caregivers, veterans, and long-term support service providers. The overall goal of the ADRC program is to empower individuals to effectively navigate their health and other long-term support options.
To accomplish these goals, SARCOA chose FAMCare as their platform, data warehouse, and primary tool for our Medicaid Waiver programs; as well as their system of record in support of activities related to Case Management and Care Coordination activities. After researching various SaaS platforms available to social services agencies, they believed FAMCare was the most cost effective, expandable, most agile solution to our needs.
“While cost is not always the primary driver, SARCOA is extremely focused on value. Other SaaS solutions came at a much higher cost; and while some offered what they describe as “off the shelf” functionality, we feel our experiences working with the Global Vision Technologies family have been very positive,” stated Joe Strickland, Director of Home and Community Services.
In our last post, we talked about how we are constantly in hackathon mode and how listening to and working with social workers in the field helps us find better solutions. In talking to those caseworkers and their supervisors recently, we were able to pull together a list of some of the top things that cause them frustration. Here is what they said and how we can help solve the problems.
I have seen first hand how having the right human services software can really make a difference in kids’ lives. How kids that are in the system, for whatever reason, can get better treatment, better understanding and a chance to just be kids.
Topics: Child Welfare, Case Studies, FAMCare Tips and Tools, How Clients Use FAMCare, HIPAA Compliant, peer group, human services, case load, human kindness, human services software, behavior problems, residential facility
Looking for the right case management software can be a challenge for anyone in the nonprofit sector. After all, there are so many choices and few that actually address the needs of a human services agency at a price that is affordable. When looking, it is tempting to simply look at the price tag first and then see what the software can accomplish. "What can I get for the money...?" while an important question is probably not the most important... at least when starting off.
Having access to the right information at the right time is at the heart of a social worker's ability to do his or her job in a timely and efficient manner. Being able to process and organize information received helps ensure that productivity increases, even as the industry as a whole is seeing more pressure.
It has been a little over 5 weeks now since I’ve been involved with Global Vision Technologies and the experience with this great organization has been humbling. Obviously with any new occupation, there are bumps and hurdles to get over, but sometimes the bumps in the road make you appreciate the workers involved in paving the ways to success.
There's a common (and unfortunate) misconception out there that certain industries are perfectly fine relying less on technology than others. Social workers, healthcare workers and people in similar professions don't necessarily have a pressing urge for information management and case management software because most of their day is spent in-person.
We've updated our FAMCare 5 videos to feature:
- An overview or TOUR video
- A brief introduction into how to configure FAMCare 5 to your agency's needs
- A short description of the modules you can include in FAMCare 5
IT investments are crucial for any organization, but they cannot succeed without careful budgeting. To avoid common mistakes and place your initiatives on a firm financial foundation, make sure to: