In our last post, we talked about how we are constantly in hackathon mode and how listening to and working with social workers in the field helps us find better solutions. In talking to those caseworkers and their supervisors recently, we were able to pull together a list of some of the top things that cause them frustration. Here is what they said and how we can help solve the problems.
In the past we’ve discussed the many benefits of nonprofit software solutions and how they can help you in your day-to-day functions. For example, the correct software package can help make data easier to get to, utilize and learn from, affecting strategy and funding. This helps contribute to a more positive workflow. But nonprofit software solutions can also bring about positive change in another way- the people in the organization itself.
A caseworker’s job consists of many facets: assessing client needs, home visits, evaluations, reporting, listening to concerns, problem solving, providing referrals and the list goes on. While wanting to collaborate with coworkers and the community on projects is always the goal, the ability to do so can often be hindered by a caseworker’s workload. Fortunately, with the right case management software in place, increased collaboration can be possible.