ST. LOUIS--(BUSINESS WIRE)--Global Vision Technologies (GVT), a leading provider of human services software and the creators of FAMCare Rapid Case Management Software has released a powerful module called Pathways that empowers agencies with a new suite of tools to track service delivery, client tasks, case worker efforts and client progress, transforming how agencies benchmark client success.
“Pathways has assisted our staff with staying on track for when things are due and holds our staff accountable. It is also a good tool for tracking the progress of all of our program participants. We are enjoying every aspect of the FAMCare system”
FAMCare Pathways is helping agencies take case management to a whole new level providing deep insight into how services and programs are delivered and tracked. Pathways is actually three tools in one. First – it helps caseworkers set up a client “path” on a dashboard that includes the entire program in a visual snapshot. The dashboard indicates which services are complete, scheduled, due, and delinquent - a positive step in streamlining workflow. Second – for new services or programs, FAMCare users with no prior software experience, can easily develop new data collection forms which they can add as “events” or “tasks” and include on the path. An example would be where an agency has rolled out a new assessment to be delivered at the six month mark of a program. The assessment can be quickly developed and scheduled within the client’s pathway and be instantly available for all clients who are receiving the same services. Third – the Pathway suite includes reporting options to help query the data based on program (pathway), service or task (pathway item), by client, by caseworker, etc.
“I love that there is so much a non-programmer can do with FAMCare. Pathways makes it very cost effective and gives us more control over the final product and how we deliver our services. I am recommending FAMCare Pathways to everyone who asks me about social service/mental health database systems,” said Louise Angermann, Outcomes and Evaluations Manager at Lilliput Children’s Services.
“Pathways came out of a brainstorming session with our team when we were customizing a series of forms for a specific program. After speaking with many agencies – it became very obvious that each agency had their own level of expertise and subject matter. The 'one size fits all approach' wasn’t working and we needed a tool that would allow them to specify their own work flow and create quick data collection forms in their FAMCare system. As a result – Pathways was born,” said George Ritacco, Executive Director, Client Services at GVT.
“Pathways has assisted our staff with staying on track for when things are due and holds our staff accountable. It is also a good tool for tracking the progress of all of our program participants. We are enjoying every aspect of the FAMCare system,” said Krystal Green, Program Manager at Youth Leadership Development Institute.
Pathways is helping agencies stay on track by creating a high-level of visibility for case workers and supervisors, eliminating program tracking errors and improving client outcomes.
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