... And One Gift To Satisfy Them All
Since it is the holidays, a little fun is in order. This is the time of year when everyone seems to making wishes and hoping for the perfect gift – why should your caseworkers be any different?
Here is what you would likely find on a caseworker’s list… and the one gift that can make all the wishes come true.
1. Access to important client information on mobile devices
As the world gets more and more wired, access to important client information should be available on the devices your caseworkers use most. It lessens frustration and increases efficiency.
Gift Solution: Find software that makes mobile access a snap for your caseworkers. No need for bows, scissors, or tape to give this gift.
2. A dashboard that shows them their entire caseload at a glance.
If your caseworkers have been extra good this year, give them a dashboard function that instantly shows them their entire caseload on one screen. This puts them in more control and allows them to closely monitor their day-to-day progress.
Gift Solution: Software that is flexible enough to create customizable dashboards that gives your staff complete control. You don’t even need to wrap it.
3. Fast, easy access to all emails, documents and conversation notes all in one place
If you are like most non-profits, you have hardworking caseworkers who have a heavy load of clients. And with that heavy load comes a sprawling amount of information that can be very difficult to track and manage. Your caseworkers end up spending as much time finding needed information as they do helping clients.
Gift Solution: Software that allows incredibly fast access to everything related to a specific client, all in one place. (Are you starting to see a pattern to finding the right gift?).
4. Enter data once and then never enter it again.
This would be near the top of any caseworker list. Nothing is more frustrating than having to enter duplicate data in multiple places to satisfy certain reporting requirements or because redundancy has been accidentally built into your system over time.
Gift Solution: You know this already, right? It is software that will allow caseworkers to enter data one time only and never again have to enter it anywhere else. Good software will be able to organize data in an easily manageable flow without weighing caseworkers down with tedious data entry tasks.
5. More time with clients, less time with administrative duties.
This is the wish above all wishes for your caseworkers. The best gift you can give them is to clear more time for them to work directly with clients and less time filling out paperwork or in front of a computer screen.
Gift Solution: The easiest way to give them this is smart, affordable technology solutions – like software that is specifically designed for the needs of non-profits. Integrating the right software into your organizational processes is not just a gift for your caseworkers - it can transform your entire organization and improve client outcomes.
If you want to learn more about how good software can improve your service to clients, here is an easy step you can take right now. Click here to download the report, The Unofficial Guide to Electronic Case Management. It’s free, concise, and packed with information that can better help you understand your options.
