The FAMCare Blog

Case Management Playbook

Posted by George Ritacco on Nov 24, 2015 1:30:00 PM

Do you have a playbook for case management?

 

FAMCare now enables smaller agencies to organize, consolidate, and communicate information just like the best teams in the NFL. Watch your favorite team carefully this Sunday with an eye on how they smoothly execute a play when every position clearly understands their assignment and rapidly communicates their intentions. Every team of case workers, large or small, can execute with the same efficiency as the best in the NFL.

Do You Utilize a Case Management “Playbook”?

Football season is in full swing and I, for one, am having a wonderful time. I am fascinated by the flow of a football game, how each player has a unique assignment, and when they all execute well together the play is a success. If even one lineman misses his assignment, the play will likely fall apart. Timing and synchronized execution are everything. Well trained players given an advanced playbook can dominate the league. It is pure pleasure for me to watch, not only the physical prowess of NFL athletes, but also the mental agility of the coaching staff.

Case work in both large and small agencies is becoming more complex each day. Clients are often helped by a variety of social workers and medical professionals whose contribution must be both coordinated and documented by the original case worker. Auditing the workflow recently in a large behavioral health agency was just like watching an NFL game on a Sunday afternoon. The primary case worker guided the client from professional to professional, documented every visit, received documentation from the variety of professionals involved in the case, and directed the case to a proper conclusion. All this complex activity was guided by FAMCare’s Case Management software.

We designed FAMCare as an affordable tool to ensure rapid workflow for smaller agencies. It’s their first step with electronic case management and puts them on the road to better data management.  No more losing files or missing reports or poor communication with the client or the team members. Now even smaller agencies can function like a well-coached NFL team. No more missed signals, false starts, or unnecessary encroachments. With everyone logged onto the same system, the left hand always knows what the right hand is doing. The client never misses a meeting you’ve scheduled with another team member. You’ll never have to ask him how it went. You’ll have the report in front of you before the client comes in. No more audibles at the line of scrimmage. No more last-minute changes to the game plan because you just discovered something you should have known but didn’t get the memo. With FAMCare everyone is always on the same page.

FAMCare enables smaller agencies to organize, consolidate, and communicate information just like the best teams in the NFL. Watch your favorite team carefully this Sunday with an eye on how they smoothly execute a play when every position clearly understands their assignment and rapidly communicates their intentions. Every team of case workers, large or small, can execute with the same efficiency as the best in the NFL.

Topics: Social Services Industry News, FAMCare Tips and Tools, Technology Speak

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