Many mornings we drive to work with the motivation and ambition to meet deadlines, but inevitably something crops up. There may be a staff absence and extra cases to cover, or too many urgent duty visits required (thereby saturating an already over- stretched team), or something unforeseen has happened on one of your own cases.
Is stress as much a permanent fixture at your job as the office pool table? Well at least here at GVT, the pool table is a permanent fixture. If you answered yes, you’re not alone. According to the American Psychological Association, workplace stress costs American companies an estimated $300 billion annually.
It can certainly be frustrating to submit a helpdesk ticket and wait, for what feels like an eternity, for a resolution. You may wonder, “Why am I not getting a response? What is taking so long?” You may also be asking yourself, “Did I provide enough information?”