"Thinking outside the box" has become a cliché', but it is often still a good idea. Both non-profit and governmental agencies, large and small, are desperately looking for new techniques to relieve the enormous backlogs and long wait-times that burden both caseworkers and clients. Doing things the old way "because that is how we have always done it" is no longer accepted wisdom. One state agency has begun thinking outside the case.
All harried case workers dream of a better way to do things.
Human resource managers in the non-profit sector are struggling with an alarming rate of employee turnover. Unfortunately, studies indicate that non-profit human resource managers still hold beliefs about recruiting and managing employees that have proven to be inaccurate.